Instruction & Reference Services Policy

The Consortium Library’s Instruction and Research Services (IR Services) provides research assistance and instruction for the University of Alaska Anchorage (UAA) and Alaska Pacific University (APU). These services are vital and visible expressions of the purpose and mission of the Consortium Library. IR Services provides research support in person, by chat, by phone, and by email with the use of both electronic and print resources. Other library departments also provide specialized research assistance.

Research Service Points

Reference / Ask Us 1st floor 786-1848 send email

Alaska Medical Library 2nd floor 786-1870

Archives/Special Collections 3rd floor 786-1849

Students, faculty, and staff may set up appointments with individual subject librarians. Faculty at UAA, APU, and Wayland Baptist may schedule library instruction for their courses.

The faculty and staff of IR Services honor:

All library users and employees are expected to honor:

Library employees reserve the right to withhold service and to ask those who are unwilling to abide by Consortium Library policies and standards of civility and appropriate public behavior to leave the premises. Campus police may be called for assistance with patrons who engage in behaviors that are harassing, offensive, or unsafe for other library patrons and those working in the library.

Service Guidelines

Questions related to university assignments take priority over others, although librarians answer questions from the UAA/APU community and public alike.

Librarians in IR Services can:

Librarians may need to limit the amount of time spent on a research question if it impedes on the access of others to this service.

Librarians in IR Services cannot:


Questions regarding this document should be directed to Page Brannon, Head of Instruction and Research Services, 786-1873,