{"id":429,"date":"2018-05-18T15:35:11","date_gmt":"2018-05-18T23:35:11","guid":{"rendered":"http:\/\/consortiumlibrary.org\/blogs\/assessment\/?p=429"},"modified":"2018-05-21T10:30:52","modified_gmt":"2018-05-21T18:30:52","slug":"libqual-comment-analysis-2","status":"publish","type":"post","link":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/2018\/05\/18\/libqual-comment-analysis-2\/","title":{"rendered":"LibQUAL+ Comment Analysis"},"content":{"rendered":"

In addition to the standard survey questions, LibQUAL+ includes a box for comments.\u00a0 The Consortium Library Assessment Team has coded and analyzed the comments from the 2017 UAA and APU surveys.<\/p>\n

\"\"<\/p>\n

Here are some highlights.<\/p>\n

370 UAA users left a total of 637 comments.\u00a0 The most frequent comments had to do with library hours, quiet spaces, building temperature, and food\/drink\/vending after hours.\u00a0 Almost 10% of the comments expressed dissatisfaction with the library hours, and we were able to add more library hours during spring semester.<\/p>\n

40 APU users left a total of 74 comments.\u00a0 The most frequent comments from this group were about wifi and parking.\u00a0 Not everyone is aware that since the last LibQUAL+ survey APU parking permits are now honored in the Consortium Library’s parking lots.\u00a0 UAA provides public wifi that APU users can access in the library.<\/p>\n

Overall, we received more positive than negative comments, and we received fewer negative comments about staff than in past surveys.\u00a0 Many users named specific resources they would like to see reinstated when the budget allows.\u00a0 You can read the 2017 LibQUAL+ comments here<\/a>.<\/p>\n

Watch this space for more information about changes at the library based on user comments.\u00a0 We hear you!<\/p>\n","protected":false},"excerpt":{"rendered":"

In addition to the standard survey questions, LibQUAL+ includes a box for comments.\u00a0 The Consortium Library Assessment Team has coded and analyzed the comments from the 2017 UAA and APU surveys. Here are some highlights. 370 UAA users left a total of 637 comments.\u00a0 The most frequent comments had to do with library hours, quiet […]<\/p>\n","protected":false},"author":247,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-429","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/posts\/429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/users\/247"}],"replies":[{"embeddable":true,"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/comments?post=429"}],"version-history":[{"count":16,"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/posts\/429\/revisions"}],"predecessor-version":[{"id":455,"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/posts\/429\/revisions\/455"}],"wp:attachment":[{"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/media?parent=429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/categories?post=429"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/consortiumlibrary.org\/blogs\/assessment\/wp-json\/wp\/v2\/tags?post=429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}