LibQUAL 2017 Executive Summary
2017 UAA LibQUAL Results Notebook [PDF]
2017 APU LibQUAL Results Notebook [PDF]
LibQUAL is a web-based survey offered by the Association of Research Libraries that helps libraries assess and improve library services, change organizational culture, and market the library. The survey instrument measures library users’ minimum, perceived, and desired levels of service quality across three dimensions: Affect of Service, Information Control, and Library as Place.